AUSTRALIATRENERY.COM DELIVERY INFORMATION

1. Delivery Options (Australia)
We offer multiple delivery methods:

  • Standard Delivery: 3-7 business days ($9.95)
  • Express Delivery: 1-3 business days ($14.95)
  • Same Day Delivery: Selected metro areas ($19.95)
    *Free standard delivery on orders over $150

2. Processing Time
Orders typically dispatch within:

  • 1 business day for in-stock items
  • 2-3 business days during peak periods
  • 3-5 business days for custom orders

3. Order Tracking
You’ll receive:

  • Order confirmation email immediately
  • Dispatch notification with tracking number
  • Delivery updates from our carriers

4. Regional Areas
For non-metro deliveries:

  • Slightly longer transit times may apply
  • Additional charges may occur
  • Tracking available for all shipments

5. International Shipping
Currently we ship to:

  • New Zealand (5-10 business days)
  • Selected Asian countries (7-14 business days)
    *Customs duties may apply

6. Delivery Issues
If problems arise:

  • First check your tracking information
  • Contact the carrier directly
  • Notify us if unresolved after 48 hours

7. Address Accuracy
Customers are responsible for:

  • Providing complete delivery address
  • Including correct contact number
  • Specifying any special instructions

8. Signature Requirements
All deliveries require:

  • Signature on receipt (adult required)
  • Authority to Leave available (opt-in)
  • Photo proof of delivery provided

9. Multiple Shipments
Large orders may:

  • Be split into separate packages
  • Come from different warehouses
  • Have staggered delivery dates

10. Holiday Periods
Extended processing times during:

  • Christmas season (Nov-Dec)
  • Major public holidays
  • End of financial year sales

For complete delivery details including our returns policy, please visit our Help Center. All delivery times are estimates only.